Refund policy

Eligibility for Returns & Exchanges

1. Returns and exchanges can be processed within 3 days of placing the order.

2. After 3 days from order placement, returns and exchanges will only be accepted if they result from product quality issues or specification errors; other cases will not be accommodated.
 
How to Initiate a Return/Exchange
 
1. Contact our customer service team by emailing 18613868746@163.com within the valid return/exchange period.

2. Provide your order number, reason for return/exchange, and attach relevant photos (if the request is due to quality or specification issues).

3. Once your request is approved, we will provide the return address: .
 
Notes
 
1. Returned items must be in their original, unused condition with intact original packaging.

2. Customers are responsible for return shipping costs unless the return is due to our error (e.g., quality or specification issues).