Frequently Asked Questions
How can I contact you if I have questions before placing an order?
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You can reach us in two ways:
1. Add our WhatsApp: +85 297415400
2. Click the live chat button on our website, and our customer service team will answer your questions promptly.
Where do your products come from?
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Our team has a background in automotive repair. We have established long-term partnerships with numerous top-tier off-road modification parts factories in China, and all our products are manufactured through these collaborations.
What is your shipping policy? How long will my order take?
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① Shipping costs are paid by the customer and will be displayed at checkout.
② We usually ship within 1-7 days. We are currently preparing overseas warehouses in North America, with an estimated delivery time of 3-5 days. For orders not shipped from overseas warehouses, the estimated delivery time is 25-30 days.
③ We will provide tracking information during the shipment, which you can check on our website.
Do you provide services or only sell parts?
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We currently only sell parts and do not provide installation services. However, our customer service team can provide installation guidance and support.
Do you offer installment payment?
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We do not offer installment payment at this time.
How do you handle damage or defects during shipping?
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Please inspect your package immediately upon arrival. If you find any shipping damage, take clear photos of the damage and the packaging, and contact us via email within 24 hours of delivery.
We will work to resolve the issue, either by replacing the part or arranging a return/refund as needed.